My last post was on October 9th. Today is the 13th. The Airbox-Aeropost debacle continues. At this writing, my package is still in limbo. Will it ever arrive? I somehow doubt it.
I have researched several alternatives to mail forwarding and have yet to find a suitable replacement. The companies that provide the retail delivery system here in Panama do not have control over their suppliers -- the ones who actually receive the mail/packages and forward to the central clearing in Panama. In my humble opinion, this is a sorry business model! Why would anyone sell services when they can't control the root service? My opinion aside, this doesn't solve my problem. It's necessary for most Ex-Patriots to have a permenate mailing address. I will continue turning over rocks to find THE BEST OF THE WORST. On a lighter note: I have finished the Curtis/RC movie trilogy. I'm editing and polishing every day. They should be available for review in a couple of weeks. Also, I have begun a new screenplay which is set in Panama. This is my first attempt at a new genre -- not my usual action/adventure.Another posting, soon.Bob
Friday, October 9, 2009
This post has nothing to do with my writing or writing inventory except that I had to be away from my computer for a day to solve an ongoing problem with my mail. Because of the untrustworthiness of international mail, freight forwarding and mail forwarding companies have sprung up like dandolines in Latin America. I have been using one of these companies and had many issues with them in the past. (see previous posts)Airbox Express just recently severed ties with the warehouse and forwarding company (Aeropost) in Miami. Customers were not notified until after the fact. As a result of this "bad blood" split, one of my packages got caught in the crossfire. At this writing, no one, from either company, has the decency to deliver the package to me. Both companies are finger pointing and positioning themselves for a "day in court". AirBox, the receiver of my mail, is allied with another forwarding company in the Miami area. They are requesting that we need to change our addresses to receive mail from them. The other company, Aeropost, notified me that I didn't need to change anything and they would have an office in Panama within a week. It appears to me that both companies are run by business rookies. They really didn't think this through. This transition could have been done seamlessly, and the customer base maintained by Airbox as they phased out the background provider.Now, since I have to notify over forty contacts of my new address, why would I continue with a company that demonstrates such a weak business model? On the other hand, I might be able to stay with Aeropost and not have to change anything except the location of my mail pick-up. NEVER! From what they have demonstrated so far, their business ethics are almost nonexistent. Lie to me once, shame on you! Lie to me twice, shame on me! AEROPOST -- I'm Gone!I'm currently researching other companies to see if they are viable. (stability is my main concern -- not price) Within a week, I'm certain that I can locate another mail forwarding company. Then begins the management task of contacting my contacts. Damn, there's something I don't relish. (another day of un-productivity) Meanwhile, I'll watch these other two companies. I predict in time they will fail. Especially if there is a viable option for AirBox customers. As for those folks at Aeropost, they need a crash course in business ethics. Karma in the business world is slow but sure. However in these trying times, sometimes a stupid mistake made by rookie managers will bury a company in a matter of months. Good luck, you sophmoric morons!